Customer Services


Our Mission

Whether you are a patient, family or carer coping with care at home or a healthcare professional involved in skin and wound care, we are here to support you.

For over 50 years, Frontier has supported healthcare providers on their mission to improve outcomes, with a portfolio of clinically-proven brands and a dedicated team of specialists.

Established in 1966, what started as a small plastics moulding factory nestled in the heart of South Wales, Frontier quickly became an organisation focused on reducing the impact of increasing demands being placed on the healthcare environment.

Our team strives to provide solutions that improve outcomes, and this is fundamental to our core values. Every Frontier employee plays a vital role in supporting this mission and providing you with the best experience possible.


Who we are

Frontier Therapeutics Inc. is a Frontier Medical Group company*.

Established in 2018, Frontier Therapeutics understands the impact pressure injuries can have on patients, healthcare professionals and care providers.

In the US market alone, 2.5 million hospital patients are affected by pressure damage each year1 which means improving the implementation of preventative interventions has never been more important. We understand the challenges you face daily, and we want to help.

How can we do this? With a well-established range of solutions that will simply and effectively support your pressure injury prevention strategy.


Our Solutions

Through continuous engagement with healthcare professionals and care givers, together, we have launched a series of products developed to support the unique problems faced in today’s challenging healthcare environment.  Solutions for pressure redistribution and lateral patient turning.


Repose logo
Clinically proven to provide effective pressure redistribution and peace of mind for patients, families and health care professionals alike


Toto logo

Automated Lateral Patient Turning System, quietly and gently turns individuals at user-defined intervals, increasing turning and positioning protocol compliance, decreasing the risk of developing pressure injuries and reducing the dependency on nursing staff and care givers


A range of pressure redistribution pads designed to help to reduce risk of pressure damage, including that of medical device related pressure damage.


*Frontier Medical Group, based in Blackwood, South Wales, UK, is a market leading provider of a range of specialist medical devices to healthcare professionals and end users internationally. Frontier’s products contribute significantly to the safety and wellbeing of end users and patients, specifically in Skin & Wound Care and Infection Prevention.

1. AHRQ. Preventing pressure ulcers in hospitals: a toolkit for improving quality of care. Rockville, MD: Agency for Healthcare Research and Quality; 2014